City of Hope Senior Executive Director of Development, Campaign Communications in Irwindale, California
About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nationâ€™s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.
City of Hopeâ€™s mission is to â€œturn hope into reality.â€? Focused on eliminating cancer and diabetes and other life-threatening illnesses, City of Hope has established itself as a world-class leader in transforming the future of health. Raising the philanthropic resources to fuel its leading-edge research, its exquisite and compassionate clinical care, and its advancement of biomedical education and training, is a vital component of the City of Hope model of success. Each member of the Office of Philanthropy is a stakeholder in this work, with personal accountability for his/her role in building a successful future of delivering new cures, treatments and education.
The Office of Philanthropyâ€™s vision is to support this life-saving work by being known institutionally and nationally as a model of excellence among elite fundraising programs. Recent recruitments of nationally and internationally renowned faculty offer advancement leaders new opportunity for partnership among philanthropy, research and patient care.
To this end, we invest in our staff through the Team Activation Program (TAP) initiative. This initiative increases the effectiveness of our team through focused transparency and accountability, building trust within teams; training and development; celebrating innovation and risk taking; enhancing team communications and removing roadblocks to maximize activation. The TAP initiative ensures that the Office of Philanthropy is poised to move quickly, effectively and efficiently to maximize opportunities on behalf of City of Hope.
The SEDOD will contribute by employing and role modeling key processes and programs that support an office-wide focus on collaboration, efficiencies, and metrics-based performance outcomes, in addition to primary role responsibilities.
The SEDOD, Campaign Initiatives will lead, implement, and evaluate a strategic and comprehensive communications program to enhance philanthropic support for campus-wide initiatives including a multi-billion dollar campaign. The SEDOD is a highly-skilled development leader and well-rounded professional operating at the highest end of competencies. The position leads campaign communications projects and provides strategic counsel to senior faculty, programmatic staff and gift officers. Working with City of Hope leadership, front-line fundraisers and other organization-wide collaborators, the SEDOD will create programs and craft personalized strategies for high-level donors and key constituency groups to serve the dual purposes of demonstrating the transformational impact of donor support and laying the groundwork for future giving.
The position will:
- Lead a team to develop a wide range of content to foster a culture of philanthropy for transformational, principal and major gifts.
- Work with the Vice President, Philanthropy and Campaign Strategies; the Associate Vice President for Campaign Initiatives; and selected faculty to develop white papers, case statements, presentation materials and speaking points to convey targeted messaging of the Campaign.
- Research, write, and provide project management for all campaign communications, including: letters of inquiry, proposals, case statements, white papers, copy for donor-centric campaign websites, correspondence from the President and CEO, and other constituent outreach.
- In coordination with the Office of Philanthropy Vice President, Donor Experience and Philanthropy Communications; the Vice President, Principal and Major Gifts; the Associate Vice President, Annual Giving; and the Office of Marketing and Communications, develop multifaceted communication messaging for campaign giving.
- Direct the organization, writing, and editing of major and principal gift proposals that support.
- City of Hopeâ€™s efforts to engage donors and cultivate meaningful, long-term commitment. Draft original content and edit content provided from other sources. Incorporate feedback from donors, faculty and colleagues.
- Work in coordination with senior gift officers and the Vice President, Donor Experience and Philanthropy Communications to ensure key messaging is consistent throughout communication publications, websites, proposals and other deliverables.
Lead the Campaign Initiatives writing team in reaching its goal of meaningfully engaging a wide variety of donors, volunteers, faculty and administrators who are committed to ensuring the success of City of Hopeâ€™s mission through philanthropic support and advocacy. Includes:
- Lead the Campaign Initiatives writing team in reaching its goal of meaningfully engaging a wide variety of donors, volunteers, faculty and administrators who are committed to ensuring the success of City of Hopeâ€™s mission through philanthropic support and advocacy.Collaborates with Office of Philanthropy leadership and colleagues to develop campaign messaging.In this capacity, this position leads highly visible projects.
- Provide strategic leadership and oversight for City of Hopeâ€™s Campaign Initiatives messaging to ensure donor understanding of City of Hopeâ€™s mission and strategic initiatives in order to increase giving.Develop a comprehensive and long-term strategy for Campaign Initiatives in collaboration with City of Hope faculty, key volunteers, senior leadership and other campus thought leaders.In partnership with Office of Philanthropy leadership and frontline officers, develop messaging that speaks to a wide range of audiencesâ€from major to principal to transformational donors.
- Working with the Associate Vice President, Campaign Initiatives, develop and drive the strategic vision and implementation of new programs that help donors understand the impact of their philanthropy on transforming the vision of City of Hope leadership into tangible treatments and ultimately cures for those challenged by cancer, diabetes, and other life-threatening illnesses. Working with the Associate Vice President, produce a strategic plan for campaign communications.Secure approval and support for the program from senior Office of Philanthropy leadership.Develop training materials and train City of Hope leadership and staff to ensure program success.
- Identify and oversee development of donor-driven communications related to Campaign philanthropic opportunities, promotion of City of Hope initiatives and announcements of major commitments.Provide strategic perspective and perform editorial duties with writing staff who provide a wide range of communications materials and support for diverse audiences across the institution.Ensure that complex and technical information is conveyed in a way that is understandable and exciting to donors, understanding what is important to donors and addressing the underlying motivations that fuel giving and inspires long-term support.Support efforts to encourage consistency in messaging, graphic design and brand for all Campaign communications.
- Develop an annual Campaign Communications operating plan that supports the overall fundraising plan for the Office of Philanthropy.Provide monthly reports on activity and a year-end summary report.Create tracking and documentation systems to manage all activities.
- Working in coordination with the Vice President, Donor Relations and Philanthropic Communications, set messaging and content strategy, guiding the collection and presentation of information of interest to donors, and overseeing the production of proposals, presentations and speeches.Ensure that communication materials meet or exceed City of Hope standards and deadlines are met.Lead brainstorming discussions to generate ideas and seek input to finalize proposed content.Confirm, maintain information and report on current funding programs/priorities for donor support, communicating the impact of philanthropy on those programs.
- Follow closely the trends in Campaign communications practices of national academic medical centers, comprehensive cancer centers and research institutes as well as leading global peer organizations.Identify promising approaches as well as emerging trends.Communications that reflect City of Hopeâ€™s high standards for creativity and quality while also promoting innovation and ingenuity to encourage ongoing engagement among constituencies.
- Lead and manage effectively in a highly matrixed organization and a relationship-driven culture; plan strategically; and interact effectively with high-level supporters, administrators and volunteers.Work collaboratively and efficiently with all members of the Philanthropy staff, proactively sustaining a philanthropic culture of collaboration, innovation and strategic growth.
- Meet annual activity and performance metrics.
- Consult and collaborate with City of Hope leadership and colleagues to ensure that the Campaign Initiatives programming serves the needs of the organization and takes optimal advantage of other City of Hope activities, publications, programs and strategies.
- Ensure compliance with policies governing the classification of external support and the integrity and confidentiality of data.
- Serve as the City of Hope liaison for organization-wide donor communications and engagement activities and coordinate participation in these efforts.
Managing the Campaign Initiatives Communications team, lead the team with a focus on accountability, best practices, and collaboration. The incumbent will demonstrate an ability to motivate staff toward adherence to key performance indicators and to maintain a productive culture. Includes:
- Manages/supervises and develops an effective staff: providing effective communication, leadership by example, guidance and resources.Evaluates staff performance regularly and in concert with Office of Philanthropy leadership, determines merit increases, promotions and disciplinary actions.
- Develop and maintain productive relationships with City of Hope faculty and staff to support fundraising initiatives for City of Hope priorities.
- Oversee management of staff and act as mentor for all content and professional development areas.Includes serving as a resource in developing strategies, conducting ongoing conversations regarding performance in relation to metrics, and articulating opportunities for employeesâ€™ growth and professional development in a thoughtful manner.
- Demonstrate an ability to solve problems, overcome hurdles, and navigate sensitive issues with discretion, tact, and strong communication skills.
- Provide leadership throughout employeesâ€™ tenure, from interviewing and making thoughtful hiring decisions, and providing foundational onboarding to new employees, to ensuring high employee retention within the Office of Philanthropy.
- Possess thorough knowledge of the key fundraising priorities for City of Hope.
- Responsible for department oversight and ensuring a positive working relationship between other City of Hope departments and employees.Position includes direct oversight of employees and the management of a work team that is integrated into the larger industry-based fundraising effort.
- Responsible for meeting established performance goals for Campaign Initiatives Communication.
Serve as a role model for the Office of Philanthropy. Includes:
- Leadership responsibilities and representation throughout the Office of Philanthropy and City of Hope.Act as spokesperson for City of Hope activities as requested.
- Participate in search committees, task forces, and other special projects.
- Bachelorâ€™s Degree or Masterâ€™s in biomedical science, communications, philanthropy or related field. Relevant experience may substitute for educational requirements.
- 7+ years in donor relations, philanthropic communications, fundraising, development, or related field in non-profit environment.
- Experience in a complex medical or academic development setting encouraged.
- Minimum 3-5 years supervisory experience required.
- Development, Non-Profit Communications, Campaign Communications experience preferred.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.