City of Hope Lead Systems Analyst - Electronic Document Management in Irwindale, California

Job Title: Lead Systems Analyst †Electronic Document Management


City of Hope, an innovative biomedical research, treatment and educational institution with over 4000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.

Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s 20 leading cancer centers that develops and institutes standards of care for cancer treatment.


The Lead Systems Analyst †Electronic Document Management serves as a strategic business partner to City of Hope’s Clinical, Finance, Supply Chain, and Human Resources organizations for technologies used to manage the creation, capture, indexing, storage, retrieval, and disposition of electronic records. The role provides project management services and works closely with operational stakeholders to guide the implementation of projects, process improvements, and system capabilities related to electronic document management (EDM) for OnBase and Perceptive software.


  • Provide project management for multiple complex initiatives (including EDM deployments), delivering objectives within cost, time, scope, and quality
  • Provide business relationship management services and strategic advice for key EDM organizational stakeholders
  • Participate in the preparation of statements of work/requests for proposal, developing project estimates, work plans, staffing plans, and advising on project strategy
  • Develop detailed project plans with identifiable critical paths, task dependencies & major milestones, and manage project plan schedules
  • Estimate and qualify the resources required to achieve project success
  • Evaluate and deliver new system capabilities to the organization



  • Bachelor’s Degree or equivalent work experience required
  • 5 years of experience managing EDM projects, including implementations and upgrades
  • Experience with project planning, scheduling, tracking, and status reporting
  • Experience with OnBase and Perceptive electronic document management software
  • Experience with change management, project risk mitigation, and issue management
  • Ability to work effectively in a time critical environment
  • Outstanding oral and written communication skills, with the demonstrated ability to communicate with business and technology associates at multiple levels
  • Proven success in leading technology and process improvement programs


  • MBA preferred
  • Hyland OnBase Certified System Administrator preferred
  • Experience with OnBase/Epic workflow integration preferred


  • 8 years of experience managing EDM projects, including implementations and upgrades
  • Experience with healthcare operations

City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability. #LI-DA1 | *CB-DA dice